Terms and conditions for Personal Training 3 Pack
Welcome to FIT4MOM Las Vegas offering Stroller Strides, Stroller Barre, Fit4Baby, Run Club and Body Back classes to the Las Vegas Valley! Below you will find our policies and information on how to contact us with any questions or concerns you may have regarding your membership or class pass.
Monthly Membership Benefits
Unlimited classes at any of our Las Vegas locations (Stroller Strides, Stroller Barre, Fit4Baby)
A FIT4MOM gift & exercise tubing (12 Month Membership only)
Members Only deals and coupons from our National and Local sponsors (see our Preferred Providers' listing on our website)
Enrollment of your child into our FIT4MOM Las Vegas KID’S BIRTHDAY CLUB
Payment for Monthly Memberships
We accept payment by debit cards, Visa, Discover, AMEX, or MasterCard credit cards, cash, or check (please make checks payable to, “The Peralta Group LLC dba FIT4MOM Las Vegas”). Payments must be received in full prior to beginning any class. Billing periods will reflect a 30 day cycle beginning on the 1st day of purchased services. Monthly payments for debit/credit cards will be charged automatically every 30 days for all memberships. If a Member should change debit/credit card companies, have an updated expiration date, or a new billing address, these changes must be submitted via client Front desk accounts. Funds that are denied for any reason will be subject to a $10 re-processing fee. Please see below for our monthly hold and cancellation policy.
Managing Member and Class Pass Client Accounts
All FIT4MOM Las Vegas Members and Class Pass clients may manage their personal accounts by visiting: http://www.lasvegas.fit4mom.com and selecting the “client login” tab along the menu bar. This will direct all clients to our Front Desk client account management system. Clients may also access this site by visiting https://fit4mom-lasvegas.frontdeskhq.com directly. All FIT4MOM Las Vegas Members and Class Pass clients must have their Liability Release waiver signed online via their Front Desk account prior to participating in any of our programs.
Class Pass Payments
We accept debit cards, Visa, Discover, AMEX, or MasterCard credit cards, cash or check (please make checks payable to, “The Peralta Group LLC dba FIT4MOM Las Vegas”) for these passes. Payments must be received in full prior to beginning any class.
Stay Informed
Our main method of communication with you regarding FIT4MOM Las Vegas programming is through e-mail. If you do not receive our monthly newsletter or calendars, please let us know so we can confirm your e-mail information. Many e-mail programs have spam filters. You may want to check your system and add FIT4MOM Las Vegas to your “acceptable” e-mail list so that our e-mails are not blocked. ****Please email lasvegas@fit4mom.com for all business matters.****
Credit/Refunds
There are no credits or refunds given for missed classes due to weather or personal circumstances for ANY of our fitness programs.
Hold Policy
Members may place their membership on hold for reasons such as; pregnancy leave, long extended vacations, injuries, etc. All holds can be for a period of no less than 30 days and no longer than 4 months each year, not to exceed two different hold periods per year. Holds will start and end during a Member’s regular billing cycle. After the maximum hold period has been reached, the Member’s original Membership contract will resume. Members must notify Jessica Peralta directly at lasvegas@fit4mom.com 7 days prior to the desired hold start date. Any requests received after a Member’s billing date will be prorated accordingly- holds do not need to coincide with billing dates. There is a $10 per month charge to place a membership on hold. If a Member wishes to cancel during a hold period, the Member will be responsible for full payment of their existing contractual agreement- hold periods DO NOT count towards the Member's monthly contractual obligation.
Cancel Policy
Month-to Month Memberships may be cancelled so long as the Member provides at least 7 days notice prior to their next scheduled billing date. 12 Month Autopay Memberships are in effect for the entirety of the purchased membership period and are automatically debited every 30 days from initial date of purchased services. Should a Member decide to no longer attend classes, the Member is still required to fulfill the contractual agreement for their Membership Package. ALL Membership Packages automatically renew on a monthly basis unless notice is received by FIT4MOM Las Vegas. In order to cancel a membership, the Member must notify FIT4MOM Las Vegas via email informing us of the request for cancellation. Without an email confirmation from a FIT4MOM representative, the cancellation does not exist. It is up to the Member to obtain this confirmation. We regret there are no exceptions.
All purchases are non transferrable and non refundable.
Stroller Policy for Stroller Strides/Stroller Barre
Children must remain in their stroller throughout class for their safety and the overall safety of the class.
Pricing/Policy Changes
Pricing and policies are subject to change.
Customer Service
For all matters pertaining to your membership, please contact Jessica Peralta directly at lasvegas@fit4mom.com or 702.882.1795. Our goal is for you and your children to have an amazing fitness experience with us. We realize you have choices for your fitness needs and FIT4MOM Las Vegas appreciates your business. If you have any questions or concerns, please contact us immediately. As we strive to bring you the best program possible, we value your feedback!
**INCLEMENT WEATHER: We train in the rain! FIT4MOM Las Vegas will ONLY cancel classes in cases of inclement weather. Class cancellations due to these conditions will be announced at least 1 hour prior to class start time. Announcements of any such cancellations will always be communicated on our website, www.lasvegas.fit4mom.com. Feel free to call or text us at 702.882.1795 for any questions.
**PRE ENROLLMENT FOR CLASSES: We strongly encourage ALL clients to pre enroll for their classes. This allows instructors to contact clients should there be any changes to meeting spots or cancellation of classes. Clients must pre enroll at least TWO HOURS before class start time. Classes may be canceled if there are no pre enrollments. Any class cancellations will be announced at least ONE HOUR prior to class start time. Late cancellation fees may apply if a client enrolls for a class and is a "no show" in the system. If a client does not pre enroll for a class and the class is not showing as 'canceled' on our calendar, that client may still attend class.
**A NOTE ON NEW MEMBER ITEMS: Occasionally, certain member items may have a delayed shipment time from our suppliers. If a member t-shirt or tube is not included when you sign up, you will receive one as soon as they arrive!
**TAKE CARE OF YOUR RESISTANCE TUBING and Sponge Balls! Tubes can crack or tear as a result of heat from cars, rubbing the ground, getting caught in between stroller wheels, and being used on concrete. The anticipated life of your tube is about 6 months, but can vary greatly depending on the wear and tear. Always check for nicks and tears and replace immediately if worn down. New tubing may be purchased for $10 each/sponge balls $15 from your Fitness instructor. We suggest marking your equipment with your name in permanent marker.
2017 Holiday Calendar
We will not hold classes on the following holidays this year:
New Year’s Day, January 1st
Independence Day, July 4th
Thanksgiving Day, November 22nd
Day after Thanksgiving, November 23rd
Christmas Eve, December 24th
Christmas Day, December 25th
New Year’s Eve, December 31st
Occasionally, classes may be canceled due to scheduled racing events in which FIT4MOM Las Vegas is a sponsor or has an official race team.
For latest schedule, please visit: https://fit4mom-lasvegas.frontdeskhq.com/schedule#/month?dt=2015-08-06<=staff We recommend pre enrolling for your classes for the latest information on the schedule including class meeting location changes/cancellations.
AGREEMENT
By purchasing this contract, you are agreeing to the terms of this contract. Terms of this agreement may change with proper advance written notice.